Technicians: slow down to sell
16:57–17:54 · 57s
Brigham urges techs to resist jumping to fixes; instead, talk at the front door, be curious, and sincerely care to elevate trust and options.
16:57–17:54 · 57s
Brigham urges techs to resist jumping to fixes; instead, talk at the front door, be curious, and sincerely care to elevate trust and options.
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