Service Request #1: What Happens When I Call 311?
3/17/202635 min
The surprising power of a simple phone number to connect a community.
What infrastructure mystery keeps you up at night? Submit your Service Request by recording a voice memo with your question and emailing it to servicerequest@99pi.org.
Service Request is a production of 99% Invisible and Campside Media.
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Clips
Transcript preview
First 90 secondsSpeaker 00:00
[upbeat music] Security usually means extra steps and complications, but with Apple Pay, secure payments are simple. Your transactions are authenticated with Face ID, Touch ID, or passcode, so security is built in when you check out. Plus, your name isn't shared with merchants, and they don't see your actual card number. Whether you're shopping in store, online, or in app, protecting your money should be simple. Pay the Apple way. Terms apply.
Speaker 10:26
[upbeat music] Everyone deserves to be connected. That's why T-Mobile and UScellular are joining forces. Switch to T-Mobile and save up to 20% versus Verizon by getting built-in benefits they leave out. Check the math at T-Mobile.com/switch. And now T-Mobile is in UScellular stores.
Speaker 20:49
[upbeat music] Savings versus comparable Verizon plans, plus the cost of optional benefits. Plan features and taxes and fees vary. Savings with three plus lines include third line free via monthly bill credits. Credits stop if you cancel any lines. Qualifying credit required.
Roman Mars· Host1:01
[upbeat music] Hello, beautiful nerds. For the next couple weeks, we're going to be airing a new series we're producing in collaboration with Campside Media. We're calling it Service Request, and it's hosted by longtime 99PI producer and editor Delaney Hall. It's a fun and joyful and detailed deep dive into stories about infrastructure. We're looking at the nuts and bolts of how it actually works and the people who maintain it. I am very excited for you to hear it, and also