Particle Data Platform

Why Empathy Isn’t Enough

36:0737:41 · 94s

Julia challenges the common advice to "start with empathy," arguing it’s easy to fake and hard to summon in the heat of conflict, and suggests focusing on curious, skillful language instead.

We value your privacy

We use cookies to understand how you use our platform and to improve your experience. Click "Accept All" to consent, or "Decline non-essential" to opt out of non-essential cookies. Read our Privacy Policy.