Match The Conversation Type
9:53–11:13 · 80s
Duhigg introduces the matching principle: identify whether a colleague is speaking practically, emotionally, or socially, and respond in kind before moving to solutions.
9:53–11:13 · 80s
Duhigg introduces the matching principle: identify whether a colleague is speaking practically, emotionally, or socially, and respond in kind before moving to solutions.
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