Profit through radical trust
13:43–14:37 · 54s
James Timpson explains why stripping rules and trusting frontline staff isn’t naïve—it’s the most commercial way to run a business.
13:43–14:37 · 54s
James Timpson explains why stripping rules and trusting frontline staff isn’t naïve—it’s the most commercial way to run a business.
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