How it pays to be nice! The top ten big firms to haggle with and their call centre secrets
6/18/202658 min
Martin Lewis gives you his top ten list of big firms you can haggle with to get the best price on things like satellite TV, phone bills, breakdown cover, insurance, and loads more. He also reveals call centre secrets, including tips from their actual staff, and from listeners who’ve managed to save. As the US and Iran have agreement to extend the ceasefire, will energy bills start to fall? Plus, Mastermind this week is all about a tax-free savings allowance few people know about.
If you want to ask Martin a question, you now can! His Question Time podcast lets you ask Martin absolutely anything and everything (within reason!) – so if you’ve always wanted to know his favourite bridge, if he can do a handstand for longer than a minute, or have a very complicated question about your finances, email it to MartinLewisPodcast@bbc.co.uk.
Clips
Transcript preview
First 90 secondsMartin Lewis· Host0:00
[dramatic music] As that was substantially cheaper than the April price cap, you have been saving since May. We do not have a right to a cheaper price, but they do not have a right to our custom.
Adrian Chiles· Host0:09
My mates at school always used to say I'd end up with a brown maxi.
Martin Lewis· Host0:13
I'm on a fix. I should fix. No. In the right industries, you can often save a shedload.
Adrian Chiles· Host0:18
Olivia, hit the track.
Martin Lewis· Host0:19
Hello, I'm Martin Lewis, and this is the cunningly named the Martin Lewis Podcast. I do wonder what that's gonna be about. And this is our big topic episode, where each week we lead on a main subject to help you save. Now, much of it comes from my BBC Radio Five Live show with Adrian Chiles, but there's also bonus money-saving tips and tricks just for you lucky, lucky podcast listeners. In today's episode, our big topic is haggling, specifically call center haggling for broadband, TV, breakdown cover, insurance firms, and more. Many can save hundreds of pounds a year with just a simple phone call. I'll tell you the top ten big firms to haggle with. I'll give you my top haggling tips, but also, we've got top tips that call center staff has told us too, including one that I genuinely found really shocking. Plus, with the agreement to extend the ceasefire in the Middle East, wholesale energy prices have dropped. So what does that mean for domestic energy bills? When will they get cheaper? And is now the time to fix? And in this week's Money Mastermind, it's all about a tax-free savings allowance few know about. Will Adrian? We'll see. Play the theme tune.
LunchMoney Lewis· Soundbite1:28
[upbeat music] I got