Say "You feel"
33:55–34:32 · 37s
Noll demonstrates his core technique live: label the other person’s emotions directly with "You feel..." to rapidly de-escalate and validate.
33:55–34:32 · 37s
Noll demonstrates his core technique live: label the other person’s emotions directly with "You feel..." to rapidly de-escalate and validate.
We use cookies to understand how you use our platform and to improve your experience. Click "Accept All" to consent, or "Decline non-essential" to opt out of non-essential cookies. Read our Privacy Policy.