Intercom’s Surprise Comeback
12:51–13:43 · 51s
Using Intercom as a case study, Jared argues that AI didn’t kill them—it supercharged them. After restructuring and embracing agentic tools, Intercom flipped from negative growth to rapid ARR expansion.
12:51–13:43 · 51s
Using Intercom as a case study, Jared argues that AI didn’t kill them—it supercharged them. After restructuring and embracing agentic tools, Intercom flipped from negative growth to rapid ARR expansion.
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