Disarming Mean People
9:58–11:20 · 82s
Jefferson teaches a powerful pause-and-question tactic—letting hurtful words fall to the floor, then calmly asking the offender to repeat themselves.
9:58–11:20 · 82s
Jefferson teaches a powerful pause-and-question tactic—letting hurtful words fall to the floor, then calmly asking the offender to repeat themselves.
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