Look Less, Listen More
16:49–18:08 · 79s
Mark argues that focusing on 'looking' undermines the real skill—disciplined listening—and explains how he verifies any visual cue through what people actually say.
16:49–18:08 · 79s
Mark argues that focusing on 'looking' undermines the real skill—disciplined listening—and explains how he verifies any visual cue through what people actually say.
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