AI Can’t Love You Back
19:09–22:24 · 195s
Buckingham draws a sharp line: we can love AI for its utility, but AI cannot empathize or craft extreme-positive experiences that drive human behavior—risking loveless customer journeys.
19:09–22:24 · 195s
Buckingham draws a sharp line: we can love AI for its utility, but AI cannot empathize or craft extreme-positive experiences that drive human behavior—risking loveless customer journeys.
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