The Audi Termination Call
23:40–24:54 · 74s
A personal story of how robotic end-of-lease calls soured an otherwise loved brand, illustrating how one ‘smoking Minnie’ moment can break loyalty.
23:40–24:54 · 74s
A personal story of how robotic end-of-lease calls soured an otherwise loved brand, illustrating how one ‘smoking Minnie’ moment can break loyalty.
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