StubHub’s Transparency Backfires
52:23–53:41 · 78s
Neil Mahoney tells the story of StubHub’s short-lived switch to up-front pricing, which led to a hemorrhage of market share when consumers balked at seeing true costs sooner.
52:23–53:41 · 78s
Neil Mahoney tells the story of StubHub’s short-lived switch to up-front pricing, which led to a hemorrhage of market share when consumers balked at seeing true costs sooner.
We use cookies to understand how you use our platform and to improve your experience. Click "Accept All" to consent, or "Decline non-essential" to opt out of non-essential cookies. Read our Privacy Policy.