The Unsubscribe Trap Exposed
10:53–12:01 · 68s
Richard Thaler calls out companies that make canceling nearly impossible, describing gyms that required in-person cancellations during COVID and admitting firms know exactly what they’re doing.
10:53–12:01 · 68s
Richard Thaler calls out companies that make canceling nearly impossible, describing gyms that required in-person cancellations during COVID and admitting firms know exactly what they’re doing.
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