Don’t Punish The Server
30:11–31:09 · 58s
Mark urges diners not to dock servers for kitchen issues and to talk to managers before firing off bad reviews, reframing tipping and feedback with empathy.
30:11–31:09 · 58s
Mark urges diners not to dock servers for kitchen issues and to talk to managers before firing off bad reviews, reframing tipping and feedback with empathy.
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