Particle Data Platform
The McKinsey Podcast

The rise of the human–AI workforce

4/30/202620 min

Most leaders herald the promise of AI, but many employees see it as a looming threat—a modern echo of Annie Oakley’s classic lines: “Anything you can do, I can do better. I can do anything better than you.” What does it take, then, to lead constructive partnerships between humans and AI agents at work? In this episode of The McKinsey Podcast, McKinsey Senior Partner Alexis Krivkovich and McKinsey Global Institute Partner Anu Madgavkar speak with Global Editorial Director Lucia Rahilly about new research on what AI can and can’t do, where humans will continue to add value, and what needs to happen to help all of us work side-by-side with agents and robots successfully.

Theme music composed, performed, and produced by Joy Ngiaw.

See www.mckinsey.com/privacy-policy for privacy information

Clips

Speed Is The Strategy
Hiring Goes Old-School Again
Automation Creates New Work
KPIs Upended By Agents
Personalized Upskilling In-Flow
Scale And Speed Shock
The Next Human Edge
From Pilots To Profit Pools
Rethinking Education’s Depth
A Partnership Worth Building

Transcript preview

First 90 seconds

  1. Alexis Krivkovich· Guest0:00

    [gentle music] If this technology deployment is as widespread as the research already predicts is possible today, everyone will need to understand how to deploy a new interaction model. And not everyone will have to understand all the ways that AI works underneath and behind, just like I don't know how [laughs] my phone does what it does. I just know how to use it.

  2. Lucia Rahilly· Host0:22

    That's McKinsey senior partner Alexis Krivkovich. She joins me and McKinsey partner Anu Madgavkar to help us understand what happens as people increasingly work with agents and robots. [upbeat music] This is the McKinsey Podcast, where we help you make sense out of the world's toughest business challenges. I'm your host for today, Lucia Rahilly. Alexis, Anu, welcome back to the McKinsey Podcast.

  3. Alexis Krivkovich· Guest0:55

    Thanks for having us.

  4. Anu Madgavkar· Guest0:57

    Thanks for having us.

  5. Lucia Rahilly· Host0:58

    And kudos on your new McKinsey Global Institute report, Agents, Robots, and Us. In the current zeitgeist, one aspect of the research that stood out for me was that you disrupted the humans versus agents or humans versus robots and construed us very much as in a constructive partnership with these technologies. Alexis, what is it about that partnership that immediately

We value your privacy

We use cookies to understand how you use our platform and to improve your experience. Click "Accept All" to consent, or "Decline non-essential" to opt out of non-essential cookies. Read our Privacy Policy.