Particle Data Platform
The Morning Brief

The Future of Insurance in India | Sarbvir Singh of PB Fintech

7/20/202642 min

India’s insurance industry is changing faster than ever. New regulations, 100% FDI, AI-powered underwriting, rising medical inflation and Policybazaar’s expansion into healthcare through PB Health are reshaping how Indians will buy—and use—insurance.

In this episode of The Morning Brief, ET’s Anirban Chowdhury speaks with Sarbvir Singh, Joint Group CEO of PB Fintech, on why India remains underinsured, how health insurance is evolving, whether claims can become less painful, the future of retirement planning, and the biggest reforms set to transform the sector over the next five years

See omnystudio.com/listener for privacy information.

Clips

Aligning Hospitals And Insurers
India’s Massive Coverage Gap
AI Tackles Mis-Selling
MGA Model Explained

Transcript preview

First 90 seconds

  1. Anirban Chaudhuri· Host0:00

    [upbeat music] Our guest today is Sarbvir Singh, joint group CEO of PB Fintech, India's biggest insurance aggregator.

  2. Sarbvir Singh· Guest0:08

    I think the biggest growth driver for PB and for the industry is building customer trust. [upbeat music] You are taking money upfront, you're going to give a benefit later.

  3. Anirban Chaudhuri· Host0:23

    An alumnus of IIT Delhi and IIM Ahmedabad, Sarbvir has had a career spanning various industries, from private equity to venture capital to digital ventures, before finally taking on the reins of PB Fintech, which is also one of India's leading licensed insurance brokers.

  4. Sarbvir Singh· Guest0:41

    My upbringing as a son of a army officer, traveling to different parts of India. As we were just discussing, I lived in the Northeast for a long time. Working abroad, I worked in Hong Kong, in New York, and then obviously last twenty years in India. This entire, uh, experience has prepared me for insurance.

  5. Anirban Chaudhuri· Host0:59

    Meanwhile, the insurance industry itself is at an inflection point. Millions of Indians remain uninsured. Healthcare costs are rising, but regulations are being rewritten, foreign capital is coming in, and AI is getting into insurance underwriting. Also, companies like Policybazaar are going beyond just selling insurance into the healthcare sector itself.

  6. Sarbvir Singh· Guest1:24

    There are only one crore Indians who have term insurance.

  7. Anirban Chaudhuri· Host1:26

    Right.

  8. Sarbvir Singh· Guest1:26

    The more people stay out of hospital or less amount is spent on them,

We value your privacy

We use cookies to understand how you use our platform and to improve your experience. Click "Accept All" to consent, or "Decline non-essential" to opt out of non-essential cookies. Read our Privacy Policy.