How Apple retail lost its soul
14:45–16:51 · 126s
Scheiber charts the shift from Jobs’s ‘missionary’ stores with creatives teaching one-on-one to Cook-era efficiency: contingent labor, fewer classes, and creatives pushed to sales.
14:45–16:51 · 126s
Scheiber charts the shift from Jobs’s ‘missionary’ stores with creatives teaching one-on-one to Cook-era efficiency: contingent labor, fewer classes, and creatives pushed to sales.
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