Starbucks Reverses Automation Push
10:11–11:20 · 69s
Imas recounts how Starbucks automated heavily, then reversed course to bring back more baristas and personalized touches—evidence that 'can automate' doesn't mean 'will automate.'
10:11–11:20 · 69s
Imas recounts how Starbucks automated heavily, then reversed course to bring back more baristas and personalized touches—evidence that 'can automate' doesn't mean 'will automate.'
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