Technology Done For You, Not To You (ft. Leigh Williams)
4/20/202633 min
Leigh Thomas Williams is Vice President and CIO at Augusta Health, a 255-bed community health system in Virginia's Shenandoah Valley. She's also President of the HIMSS Virginia Chapter and an Ambassador for the Dr. Lorna Breen Heroes' Foundation. Leigh started her career in law, got recruited into healthcare at the University of Mississippi Medical Center, and found her calling in technology leadership during an EHR implementation when she realized IT was treating it like a software install and she was treating it like a chance to transform the way people work. Now she's leading Care Reimagined, a multi-year digital transformation built on three promises: meaningfully improve the professional workday, create compassionate patient journeys, and steward resources wisely for the community. When Augusta Health's Dr. Snodgrass told Leigh that their AI physician assistant was the first time technology had been done for her as opposed to to her, it became a watershed moment for the entire organization. In this episode, Leigh talks about walkup songs for every day (not just keynotes), why she finally started baking brownies for her team, learning German at age 8 with no English-speaking teacher, and why now is not the time to take the foot off the pedal. https://marxadvisory.com
Clips
Transcript preview
First 90 secondsEd Marx· Host0:00
AI is every, you know, everywhere. Tell us one thing about, like, AI The implementation of our physician AI assistant was the first time that she felt technology had been done for her as opposed to to her.
Leigh Williams· Guest0:13
I think we're finally at the point where we're gonna have some tools that can really meaningfully improve the practice for not only the physicians, but revenue cycle folks and front desk clerks. If you see your niche or something that you're interested in, find your place, find your bliss, and absolutely go for it.
Speaker 20:31
[upbeat music] Welcome to Digital Voices, where healthcare and life science leaders explore the real work behind transformation. This podcast is about people, leadership, and the conversations that move healthcare forward. Now your host, Ed Marx.
Ed Marx· Host0:48
Welcome to another edition of Digital Voices, and it's your host, Ed Marx, and I'm glad to have my friend Lee Williams with us. Lee, welcome to Digital Voices.
Leigh Williams· Guest0:57
Thank you, and thank you for having me today. I'm so glad to be here with you.
Ed Marx· Host1:00
No, it's great because, you know, you're a great leader, and you and I connected back in 2016. We were just reminiscing. Bootcamp, it's a great... I love bootcamp. A great environment- Yes ... right, to learn. I took bootcamp, and I loved teaching it because it just reminded me of all the core leadership principles, and then I got to meet fantastic leaders like yourself. So, um, it's so good to reconnect. So the most important question, though, that we have for the entire episode: what kind of music do you like to listen to?