Why hate-flyers keep returning
14:01–14:48 · 47s
Pressed on whether people knowingly fly Spirit while hating it, Baldanza tells a telling anecdote about a frequent customer who ‘hates’ Spirit—because it’s so cheap.
14:01–14:48 · 47s
Pressed on whether people knowingly fly Spirit while hating it, Baldanza tells a telling anecdote about a frequent customer who ‘hates’ Spirit—because it’s so cheap.
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