The Birth Of Bags Fly Free
20:15–21:47 · 92s
Renie recounts being in the room when Southwest chose not to charge for bags—and how that restraint drove $900M in extra revenue by winning travelers over.
20:15–21:47 · 92s
Renie recounts being in the room when Southwest chose not to charge for bags—and how that restraint drove $900M in extra revenue by winning travelers over.
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