Smart Talks with IBM: Brewing Smarter: How HEINEKEN Is Using AI To Revolutionize Its Global Operations
4/22/202644 min
The HEINEKEN Company is one of the world’s pioneering global brewers. Founded in 1864, it continues to innovate as it pursues its ambition to become the world’s best‑connected brewer. For the Season 7 premiere of Smart Talks with IBM, Malcolm Gladwell sits down with Surajeet Ghosh, HEINEKEN’s Chief AI Officer, in front of a live audience at SXSW to explore how the company is using data and AI to transform its operations.
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First 90 secondsSpeaker 00:00
This is an iHeart podcast. Guaranteed human.
Robert Lamb and Joe McCormick· Host0:03
Hey everyone, it's Robert and Joe here. Today, we've got something a little bit different to share with you. It's a new season of the Smart Talks with IBM podcast series.
Speaker 00:14
This season on Smart Talks with IBM, Malcolm Gladwell is back, and this time he's taking the show on the road. Malcolm is stepping outside the studio to explore how IBM clients are using artificial intelligence to solve real-world challenges and transform the way they do business.
Robert Lamb and Joe McCormick· Host0:30
From accelerating scientific breakthroughs to reimagining education, it's a fresh look at innovation in action, where big ideas meet cutting-edge solutions.
Speaker 00:39
You'll hear from industry leaders, creative thinkers, and of course, Malcolm Gladwell himself, as he guides you through each story.
Robert Lamb and Joe McCormick· Host0:46
New episodes of Smart Talks with IBM drop every month on the iHeartRadio app, Apple Podcasts, or wherever you get your podcasts. Learn more at ibm.com/smarttalks. This is a paid advertisement from IBM.
Malcolm Gladwell· Host1:00
[instrumental music] I'm Malcolm Gladwell. Welcome to season seven of Smart Talks with IBM. This year, we're exploring new stories about how companies are using the latest advancements in AI and quantum computing to create smarter business. For the first episode of the season, I flew to Austin, Texas, to join Surajit Ghosh on stage at South by Southwest. Surajit is Chief AI Officer at Heineken, the world's pioneering beer company.