Open Book, No BS (ft. Israel Krush)
5/28/202627 min
Israel Krush is the CEO and Co-Founder of Hyro, the responsible AI agent platform used by dozens of the largest US health systems to safely automate millions of patient interactions.
In this episode of DGTL Voices, Israel tells Ed how mandatory military service at 18 reshaped his sense of responsibility, why his parents' insistence on eight extracurriculars was unintentional CEO training, and how Hyro shifted from a general AI agent company to an all-in healthcare bet.
Along the way: the case for being strategically opportunistic, why "open book, no BS" is a way of operating rather than a slogan, and the lesson he learned the hard way about thinking before speaking.
Clips
Transcript preview
First 90 secondsIsrael Krush· Guest0:00
People say that I'm a good salesperson, but I think it's actually because I'm not trying to sell you something, and I'm just, like, being very honest, right? You need to understand the workflows. You need to understand, uh, the business logic. You need to have the deep integration into the legacy systems in order to really achieve the goals. We are very lucky to live in an area where we're talking about the AI revolution as bigger than the Industrial Revolution, bigger than the internet. I completely bought into this, and we need to realize that we're just in the first innings of it.
Speaker 10:33
[upbeat music] Welcome to Digital Voices, where healthcare and life science leaders explore the real work behind transformation. This podcast is about people, leadership, and the conversations that move healthcare forward. Now your host, Ed Marks.
Ed Marx· Host0:50
Welcome to another edition of Digital Voices. Thanks for listening and watching. I know you have a lot of different things you can be listening and watching, and we're gonna make it worth your while, 'cause we have the most incredible CEO here with us from Hiro, Israel Krush. Israel, welcome to Digital Voices.
Israel Krush· Guest1:07
Thank you so much for having me, Ed. Excited to be here.
Ed Marx· Host1:10
No, it's gonna be so good. Uh, you guys have really taken healthcare by storm. You know, we'll get into that a little bit. I'm jumping ahead, but, you know, you came out of nowhere and now it's like a, you know, everyone knows Hiro. You guys have done a great job not only with your product and services, but also with the marketing and building a company. It's, it's been, uh, quite fantastic to watch. So that's why I'm so glad