Starbucks Small Talk Study
10:49–11:45 · 56s
Detailing her field experiment, Sandstrom shows that turning a coffee purchase into a brief friendly exchange measurably lifts mood and connection versus rushing in and out.
10:49–11:45 · 56s
Detailing her field experiment, Sandstrom shows that turning a coffee purchase into a brief friendly exchange measurably lifts mood and connection versus rushing in and out.
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