From Customers To Rights-Holders
51:41–52:25 · 44s
Describing UK’s gov.uk, she explains a mindset shift: citizens aren’t customers but users with rights—leading to award-winning digital services that respect dignity.
51:41–52:25 · 44s
Describing UK’s gov.uk, she explains a mindset shift: citizens aren’t customers but users with rights—leading to award-winning digital services that respect dignity.
We use cookies to understand how you use our platform and to improve your experience. Click "Accept All" to consent, or "Decline non-essential" to opt out of non-essential cookies. Read our Privacy Policy.