Students As Customers
9:00–10:29 · 89s
Drawing on her teaching experience, Filby describes the shift to students-as-consumers expecting ROI, amplified by poor COVID-era service and competition from YouTube and AI learning.
9:00–10:29 · 89s
Drawing on her teaching experience, Filby describes the shift to students-as-consumers expecting ROI, amplified by poor COVID-era service and competition from YouTube and AI learning.
We use cookies to understand how you use our platform and to improve your experience. Click "Accept All" to consent, or "Decline non-essential" to opt out of non-essential cookies. Read our Privacy Policy.