Empathy At The Coffee Shop
4:44–6:28 · 104s
A formative story from Julia’s first job: defusing a hostile customer by starting a conversation, cementing empathy as a lifelong leadership habit.
4:44–6:28 · 104s
A formative story from Julia’s first job: defusing a hostile customer by starting a conversation, cementing empathy as a lifelong leadership habit.
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