Cut Costs Or Double Quality?
1:02:59–1:08:13 · 314s
Contrasting Klarna’s layoffs with IKEA’s upskilling, Joshua urges companies to pursue augmentation over automation-first—aiming to make experiences twice as good rather than half the cost.
1:02:59–1:08:13 · 314s
Contrasting Klarna’s layoffs with IKEA’s upskilling, Joshua urges companies to pursue augmentation over automation-first—aiming to make experiences twice as good rather than half the cost.
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