Stickiness = Collecting Customer Cash
11:28–12:52 · 84s
Steven breaks down why billing and cash collection make software hardest to rip out, trumping UX or compliance as the ultimate form of stickiness.
11:28–12:52 · 84s
Steven breaks down why billing and cash collection make software hardest to rip out, trumping UX or compliance as the ultimate form of stickiness.
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