How to Address Bad Behavior, with Nilofer Merchant

Dave Stachowiak· Host0:00

When bad behavior happens in an organization, it's the job of the leader to address it. In this episode, how to do that with clarity and effectiveness. This is Coaching for Leaders, episode seven hundred seventy-nine.

Nilofer Merchant· Guest0:14

[upbeat music] Produced by Innovate Learning, maximizing human potential.

Dave Stachowiak· Host0:19

[upbeat music] Greetings to you from Orange County, California. This is Coaching for Leaders, and I'm your host, Dave Stachowiak. Leaders aren't born, they're made, and this weekly show helps leaders thrive at key inflection points. One of the challenges that comes up for so many leaders, certainly many of the folks in our listening audience, is how do you handle the difficult situation when there's bad behavior in the organization? How do you address it? And how do you redirect a bit so that that bad behavior doesn't become a cultural norm? It's a challenging thing that all of us face, and we can all influence this to be better. Today, I'm so glad to welcome a guest who's gonna help us think about this in a new way and how we can take some tangible steps to improve. I'm so pleased to introduce Nilofer Merchant. She is ranked among the world's top management thinkers by Thinkers fifty and is the founder of the Intangible Labs, where she defines the leading indicators of modern work. She's launched more than a hundred products totaling eighteen billion in revenue,