The Chef's CutHospitality Series (Pt. 2): Drew Nieporent on Creating Celebrity Chefs, A-List Partnerships, and Going 40 for 40!!Inventing Credit Card Holds
19:52–20:48 · 56s
Drew explains instituting credit-card reservations, backlash from diners, and the legendary phone call where he confronted a no-show at another restaurant.