Young and Profiting with Hala Taha (Entrepreneurship, Sales, Marketing)Fred Reichheld: How to Build a Business Customers Can't Stop Recommending | Entrepreneurship | YAPClassic

Cancer Diagnosis Fuels New Mission

44:44–45:37 · 53s

Fred reveals how a life-threatening cancer diagnosis pushed him to finish his book and correct the widespread misuse of Net Promoter philosophy.

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