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Young and Profiting with Hala Taha (Entrepreneurship, Sales, Marketing)Fred Reichheld: How to Build a Business Customers Can't Stop Recommending | Entrepreneurship | YAPClassic

From Lives Enriched to NPS

8:06–9:13 · 67s

Fred shares how he nearly named his metric “Net Lives Enriched” and why recommending a company is really an act of love.

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