Retention Starts With Sales
14:11–15:24 · 73s
Mark flips a common belief: churn isn’t a product or CS problem—it’s a sales problem rooted in who you sell to and expectations set pre‑sale.
14:11–15:24 · 73s
Mark flips a common belief: churn isn’t a product or CS problem—it’s a sales problem rooted in who you sell to and expectations set pre‑sale.
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