Car finance payouts! Will it happen? Have you unknowingly signed up to a claims firm?
6/11/202648 min
The Big Topic in this week’s episode, Martin Lewis explains the latest on Car Finance Mis-selling – what’s going on and why the wait? Martin unpacks it all, with up to 11 million motorists potentially owed a share of £9 billion due to mis-sold car finance deals. So why haven’t payouts started flowing? He explains the key reasons for the delay. Plus, there’s a crucial new development: the financial regulator is now urging consumers not only to complain about the original car finance but also to scrutinise and potentially challenge the claims management firms that many have relied on to handle complaints. Martin lays out what you should be doing right now to protect your claim and maximise any potential payout.
Adrian Chiles found himself £15 out of pocket after being charged on his credit card for something he didn’t purchase. Martin explains the simple, powerful consumer protection that can help you reclaim your money quickly. Whether it’s through chargeback or Section 75 protections, he breaks down exactly what to do if you spot an unfamiliar transaction, and how to act fast for the best chance of success.
Finally, Martin highlights a worrying trend affecting travellers. He explains how some British Airways customers are being nudged into paying significantly more than necessary for travel permits. If you’re planning a trip, this is essential listening: Martin shares how to avoid overpaying, what to watch out for, and how to make sure you’re only paying what you actually need.
If you want to ask Martin a question, you now can! His Question Time podcast lets you ask Martin absolutely anything and everything (within reason!) – so if you’ve always wanted to know his favourite ice cream flavour, if he’s ever pondered the meaning of life, or have a very complicated question about your personal finances, email it to MartinLewisPodcast@bbc.co.uk.
Clips
Transcript preview
First 90 secondsMartin Lewis· Host0:00
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Speaker 20:03
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Speaker 30:36
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Martin Lewis· Host1:04
[upbeat music] I would even more strongly push you towards putting in a complaint. Well done, podcast producer Simon. What a hero. [laughs] You sorted it all out. Thank you very much. You can ask your card company to go to the vendor's card company and either get out of it for free if it misled you or get out of it for a reasonable fee if it didn't. Hello, I'm Martin Lewis, and this