From Rip-offs To Feel-Goods
55:56–56:38 · 42s
Chris distills the psychology: Blockbuster made customers feel punished; Netflix made them feel good—until prices and ads crept in.
55:56–56:38 · 42s
Chris distills the psychology: Blockbuster made customers feel punished; Netflix made them feel good—until prices and ads crept in.
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