What’s measured isn’t all that matters
22:15–23:23 · 67s
Will says fixation on measurable ROI blinds companies to hospitality’s long-term payoff—and calls short-termism reckless.
22:15–23:23 · 67s
Will says fixation on measurable ROI blinds companies to hospitality’s long-term payoff—and calls short-termism reckless.
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