The Learning Leader Show With Ryan Hawk682: Will Guidara - Obsession, Adversity, Learning From Danny Meyer, and The Only Competitive Advantage That Lasts... Unreasonable HospitalityMap Every Touchpoint
26:09–27:31 · 82s
Will explains how to identify every customer interaction and make each one a little more awesome—using Chick-fil-A’s ‘second mile’ moves as inspiration.