Listen, Summarize, Disarm
27:12–28:09 · 58s
Franconeri shares a proven tactic: respectfully summarizing your opponent’s view better than they can, a move that instantly cools heated debates.
27:12–28:09 · 58s
Franconeri shares a proven tactic: respectfully summarizing your opponent’s view better than they can, a move that instantly cools heated debates.
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